Cookies Policy
1. Information about our use of cookies
Our website uses cookies and similar technologies to distinguish your preferences from those of other users of our website. This helps us to offer you a better user experience when you visit our website and also enables us to optimise our website.

Cookies and similar technologies cannot, however, be used to systematically collect data that could identify the users of our website. They simply help us to improve the working of our website, understand what interests our users and measure the effectiveness of our website content.

Further to recent changes in the law, all websites that are aimed at certain parts of the European Union are obliged to request your permission to use or store cookies and similar technologies on your computers or mobile devices. This cookie policy gives you clear and comprehensive information about the cookies that we use and the purpose they serve. Please read our Privacy Policy and these Cookie Regulations to find out about the privacy rules that apply to the website.

For more information about this Cookie Policy, you can contact us via

2. What is a cookie?
A cookie is a small file containing text and figures that we store in your browser or on the hard disk of your computer. This enables us to remember your preferences when you use our website.

As soon as you visit our website, you will be asked to give us permission to insert the various categories of cookies that we use.

3. Cookies types
Cookies can be subdivided depending on their origin, their function and their lifespan.

First-party cookies are cookies that are inserted by a website which is being visited by the user at that moment.

Third-party cookies are cookies that are inserted by a domain name other than that of the website being visited by the user. When a user visits a website and a third party inserts a cookie via this website, then this is a third-party cookie (e.g. cookies inserted by Google, Twitter and Facebook).

Functional cookies are cookies that make sure that the website functions properly (e.g. for login or registration purposes, language preferences, shopping baskets, etc.). Logically, functional cookies are first-party cookies.

Non-functional cookies are cookies that can be inserted for statistical, social, targeting and commercial purposes. They have nothing to do with the purely technical support of the website. Cookies that serve statistical purposes can be used to examine which pages of the website you visit, where your computer is located, etc. Cookies that serve social purposes enable the user to share the content of the website visited with others directly via social media. Cookies that serve targeting purposes can be used to build up a profile on the basis of your surfing behaviour so that the adverts shown are geared to your interests. Cookies that serve commercial purposes record how many and which adverts are shown to a user. Non-functional cookies may be first-party or third-party cookies.

Permanent cookies: These cookies remain on the user’s device for the period of time defined in the cookie. They are activated each time the user visits the website that has inserted this cookie (e.g. cookies inserted by social media such as Twitter, Facebook, Google Analytics, etc). Most non-functional cookies are permanent cookies.

Session cookies: These cookies can be used to simplify a user’s actions and link them to one another during a browser session. A browser session starts when a user opens the browser screen and ends when the user closes the browser screen. Session cookies are inserted temporarily. As soon as you close the browser, all session cookies are removed. Most functional cookies are session cookies.

4. Your permission
The first time your visit our website, you are asked to accept cookies. You can grant or refuse this request.

5. Changing your browser settings
Please note that web browsers enable you to modify your cookie settings. These settings can usually be found in the ‘Options’ or ‘Preferences’ menu of your web browser. The following links may be useful to gain a better understanding of these settings. Otherwise you should consult the ‘Help’ function in your web browser for more details.

Cookie settings in Google Chrome

Cookie settings in Microsoft Internet Explorer

Cookie settings in Firefox

Cookie settings in Apple Safari

6. More information about cookies
6.1. Information about cookies

For further useful information about cookies, go to the All About Cookies website

6.2. Internet Advertising Bureau

The digital marketers’ association has drawn up a guide to online behavioural advertising and online privacy. You will find this guide at: Your Online Choices

7. Which cookies do we use on this website?
7.1. Functional cookies – User’s language option – Login or registration extranet

7.2. Non-functional cookies

For cookies inserted by third parties (including Google Analytics), we would like to refer you to the explanations given by these parties on their respective websites. N.B.: we do not have any influence over the content of these explanations or the content of the cookies inserted by these third parties.

7.3. Google Analytics

Purpose of the cookie: to keep statistics up to date, to keep an up-to-date record of how the user visits the website, with a view to improving the services and online portals.

7.4. Hubspot

HubSpot – These cookies are used to collect information about how visitors use our website and help identify them when they return to our site. We use the information gathered by these cookies to help us improve our website functionality and content. The cookies also help us to customise our marketing efforts through various media and formats.  To find out more about HubSpot and its privacy policy click here.

7.5. Social media

For you to like or share our content through social media such as Facebook, LinkedIn and Twitter we have included sharing buttons on our website. When you click on one of these buttons, a cookie may be set by the service. These sites are likely to be collecting information and may use that information. You should check the respective policies of each of these sites to see exactly how they use your information.

8. Applicable law and jurisdiction clause
This Cookies Policy is governed, interpreted and implemented in accordance with Belgian law, which applies exclusively to any disputes that may arise. The court of Brussels has sole jurisdiction to rule on any dispute that may result from the interpretation or implementation of this Cookies Policy.

9. Acceptance
By visiting the website and at the latest upon placing your order, you accept all the provisions of this Cookie Policy and you agree that IWTO may collect and process your personal data in accordance with this Cookies Policy.